Faq

Last Updated: 24/10/2025

Welcome to the FloksyChat FAQ Page — here you’ll find answers to common questions about our products, licenses, payments, and more.
If your question isn’t listed below, feel free to reach out to us anytime at support@floksychat.com ?


? 1. What is FloksyChat?

FloksyChat.com is a digital marketplace where you can purchase high-quality templates, Notion dashboards, eBooks, and AI prompt packs.
All products are instantly downloadable after payment, so you can start using them right away.


? 2. How can I purchase a product?

Simply browse our marketplace, choose your product, add it to the cart, and complete the secure checkout using our payment gateways.
Once payment is successful, download links will appear instantly in your account.


? 3. Is my payment information safe?

Yes ✅ — we use secure payment gateways and SSL encryption to ensure your payment details are 100% safe and confidential.
We never store or share your payment data with third parties.


? 4. Where can I find my invoice and license key?

After a successful purchase, you’ll receive:

  • A download link

  • A license key

  • And a purchase invoice
    All these will also be available inside your FloksyChat account dashboard.


? 5. Do I need to keep my purchase code private?

Yes, absolutely! Your purchase code is unique and tied to your account.
Please keep it private and secure — FloksyChat will not be responsible for any issues arising from shared or leaked purchase codes.


? 6. What is the difference between Regular and Extended Licenses?

  • Regular License: For personal or single-user use (non-commercial).

  • Extended License: For commercial use, client projects, or resale-related work.

All subscription-based products are covered under Regular Licenses by default.
You can verify your license anytime at ? https://floksychat.com/verify


? 7. Do you offer refunds?

Since all our products are digital and instantly downloadable, we do not offer refunds after purchase.
However, if you received the wrong product by mistake, we will help you with a replacement or refund (with a 10% processing fee).
For refund assistance, contact support@floksychat.com


? 8. How does the Affiliate Program work?

Join our Affiliate Program and earn a flat 40% commission on every successful sale made through your referral link.
Simply register, share your link, and start earning — no hidden conditions.
(Full terms apply inside your Affiliate Dashboard.)


? 9. What if I face a download or access issue?

If your download link isn’t working or file is missing, contact our support team immediately.
We’ll verify your purchase and send a fresh download link.

Email us anytime: support@floksychat.com


? 10. Can I sell my own products on FloksyChat?

Currently, FloksyChat is a single-vendor marketplace — only official products by our team are listed.
However, in the future, we plan to introduce partner uploads and creator programs.


? 11. How do I contact support?

You can reach our support team via email at:
? support@floksychat.com
We reply to all inquiries within 24–48 hours (Monday–Saturday).


? 12. Do you offer subscriptions?

Yes ✅ — we offer subscription plans that give you access to multiple products under Regular License.
You can check pricing and features on our Subscription Page for more details.


⚙️ 13. Can I use your products for client work?

Yes, if you purchase an Extended License, you can use our digital products in client projects or commercial work.


? 14. How do I verify my license?

Go to https://floksychat.com/verify
Enter your purchase code and instantly verify your license details.


❤️ 15. Why choose FloksyChat?

Because we deliver:

  • Instant digital downloads ⚡

  • 100% secure payments ?

  • Premium-quality products ?

  • Trusted support team ?

  • And a 40% affiliate program ?


Still have questions?
We’re happy to help — reach out anytime at support@floksychat.com
Thank you for trusting FloksyChat.com ?

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